Rachael’s daily objective is to help our clients achieve their best outcomes whilst also brightening their day with her positive can-do attitude and amiable personality. Rachael has a strong passion for providing excellent customer service and is skilled in generating creative solutions with genuine compassion and a smile.
Flexible and adaptable to obstacles, Rachael pairs her inviting & trusted approach with her impeccable attention to detail, to ensure landlords & tenants feel supported from start to finish on their property journey.
Rachael joined Shelter with a comprehensive and skilled background in the hospitality industry. Her move to become a property manager was a natural progression as she enjoys a fast-paced role with lots of variety and customer interaction. Backed by her invaluable professional and personal experience, Rachael has thrived in her role at Shelter and enriched the client experience we can offer our valued clients.
Growing up in the outer suburbs of Warranwood & Ringwood, Rachael made the move into Boroondara and has discovered that leafy Surrey Hills ‘feels like home’, where her two cats bring her the most joy, as well as spending time with friends & family and seeing live music.