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Meet our Team
Get to know the dedicated professionals at Shelter Real Estate. Our team of experienced agents and support staff are committed to providing exceptional service and expertise in all aspects of the real estate process. Meet the individuals who will guide you through your buying, selling, or renting journey.
Madeleine James
Licensed Estate Agent
Madeleine is a dedicated agent passionate about helping people make one of the most significant decisions of their lives, buying or selling a home. Specialising in exceptional follow-up and communication, a keen attention to detail, and a positive, determined attitude, Madeleine works tirelessly to ensure clients feel supported and confident throughout the entire process. What […]
Elian Yang
Sales Executive
Elian’s keen interest in real estate is built on a love for people and a passion for matching buyers with their dream home. Fluent in English and Mandarin, Elian brings a positive attitude and an enthusiastic approach to communicating with her clients and eagerly works to ensure buyers are across all aspects of the property. […]
Lidiya Davoli
Licensed Estate Agent
A talented sales and marketing professional, Lidiya intuitively understands the delicate balance of engaging with empathy and acting with integrity in order to deliver outstanding outcomes, which has continuously been the driving force behind her success. Lidiya’s passion for the real estate industry is derived from her aptitude for helping her clients attain their real […]
Dave Branthwaite
Property Manager
With over five years of dedicated experience in real estate, Dave Branthwaite brings a unique blend of skills and a passion for people to the world of property management. Dave believes clients appreciate honesty, confidence, clear communication, and unwavering integrity in their dealings with property managers, these values form the foundation of his approach to […]
Alex Heckendorf
Property Manager
With a strong foundation in client relationships, attention to detail, and portfolio management, Alex is a dedicated and organised property manager who thrives on delivering exceptional service. Clients appreciate his invested interest in their outcomes, knowing they have a trusted and reliable professional by their side. Passionate about the opportunity to interact with individuals from […]
Melanie Miles
Client Services & Office Manager
Exuding positivity, Melanie’s daily objective is to assist clients, contractors and the Shelter team to achieve their outcomes, whilst brightening their day with a smile and her amiable personality. Melanie’s intuition, thoughtfulness and compassion enables her to consistently deliver a positive client experience. Her innate understanding of the emotional process of buying, selling or renting, […]
Dominique Rentoulis
Advertising Coordinator
With exemplary organisational skills and an impeccable eye for detail, Dominique is a highly trusted and responsive advertising coordinator. After working exclusively alongside Zali’s top-producing team, moving into an advertising role within Shelter was a natural progression for Dominique. Continually striving to achieve the best results for the Shelter team and clients, Dominique’s enthusiastic energy […]
Shaneah McDowell
Head of Marketing
Shaneah has played a crucial role in shaping Shelter’s success from day one. More than just a marketing expert, Shaneah is an integral part of the company’s culture and success. Her ability to blend creativity with strategy, along with her deep understanding of the business, Shaneah is one of the driving forces behind the company’s […]
Sarah Johnson
Head of Operations
Sarah is the backbone of Shelter operations, ensuring everything runs smoothly and efficiently. With a deep understanding of how the business operates as a whole, she keeps things on track while always looking for ways to improve processes. Her tech-savvy mindset and sharp problem-solving skills make her an invaluable asset, always finding solutions before challenges […]