Melaine Miles
Client Services & Office Manager
Highly approachable, exuding positivity and an active listener, Melanie’s daily objective is to assist clients, contractors and the Shelter team to achieve their outcomes, whilst brightening their day with a smile and her amiable personality.
Melanie possesses an innate sense of intuition, thoughtfulness and compassion, enabling her to consistently deliver a positive & affirming client experience, she has a deep understanding of the emotional process of buying, selling or renting, which ensures our clients receive the best-in-class experience as they start their new chapter of their property journey.
Not only is Melanie the front face of Shelter, she is integral to the ‘behind the scenes’ of Shelter and works closely with many contractors and within each department to ensure a smooth daily operation of the office as a whole.
Originally from Adelaide but now a long-term Boroondara resident, in her free time Melanie keeps busy with calisthenics competitions, spending time with her two children, and enjoys escaping to the seaside when she can.