When urgent repairs are required outside of business hours, please contact the below approved tradesperson directly and also email\text the details to pm@shelterrealestate.com.au & 0480 099 722
Before making contact, please work through this trouble shooting guide to assist you with any maintenance issues, please send through all relevant information, videos and photos where applicable to assist in prompt response from our trades.
Below are the trades that are working over the break, we have given them all instructions to only action urgent repairs and will not be actioning any work on Christmas Day. Please keep in mind that we have 24 hours to action an Urgent repair under the Residential Tenancies Act, if you have called the trade, please send them a text message with all of the details and they will endeavor to get back to you promptly.
Heating and Cooling:
Chris 0433 718 650
Plumber:
Nextgen 0411 427 696
Electrician:
James 0419 341 052
Storm Damage:
SES 132 500
Locksmith:
Keith: 0404 882 413
If there is no response, then please make arrangements with a suitable local trade and we will be in touch on the following business day.
Please note that these emergency services are strictly for urgent matters only. Should you engage a trade for urgent maintenance, when in fact it is of general nature, you may find yourself liable for any afterhours call out fees.