Meet our Team

Elian Yang

Sales Executive

Elian’s keen interest in real estate is built on a love for people and a passion for matching buyers with their dream home. Fluent in English and Mandarin, Elian brings a positive attitude and an enthusiastic approach to communicating with her clients and eagerly works to ensure buyers are across all aspects of the property. […]

Dave Branthwaite

Property Manager

With over five years of dedicated experience in real estate, Dave Branthwaite brings a unique blend of skills and a passion for people to the world of property management. Dave believes clients appreciate honesty, confidence, clear communication, and unwavering integrity in their dealings with property managers, these values form the foundation of his approach to […]

Alex Heckendorf

Property Manager

With a strong foundation in client relationships, attention to detail, and portfolio management, Alex is a dedicated and organised property manager who thrives on delivering exceptional service. Clients appreciate his invested interest in their outcomes, knowing they have a trusted and reliable professional by their side. Passionate about the opportunity to interact with individuals from […]

Melanie Miles

Advertising Coordinator

With a keen eye for presentation and a passion for people, Melanie plays an integral role in ensuring every campaign is executed seamlessly and to the highest standard. Melanie’s positivity and genuine thoughtfulness allows her to approach each property campaign with optimism and understanding, creating an enjoyable experience for our vendors. After managing Shelter’s client […]

Shaneah McDowell

Head of Marketing

Shaneah has played a crucial role in shaping Shelter’s success from day one. More than just a marketing expert, Shaneah is an integral part of the company’s culture and success. Her ability to blend creativity with strategy, along with her deep understanding of the business, Shaneah is one of the driving forces behind the company’s […]

Sarah Johnson

Head of Operations

Sarah is the backbone of Shelter operations, ensuring everything runs smoothly and efficiently. With a deep understanding of how the business operates as a whole, she keeps things on track while always looking for ways to improve processes. Her tech-savvy mindset and sharp problem-solving skills make her an invaluable asset, always finding solutions before challenges […]

Jemma Amirian

Client Services & Office Administrator

Jemma brings a positive attitude and a genuine passion for helping people to her role in Client Services. With strengths in organisation, motivation, and time management, she plays an important part in ensuring the office runs smoothly, while creating a welcoming and supportive experience for clients and the team alike. Beginning her career in real […]

Property Management

We offer a bespoke service where our clients enjoy the highest levels of communication and can trust in the extensive knowledge and experience of our property managers. We understand the challenges that come with owning an investment property, which is why we acknowledge and practise the importance of communication, transparency and providing exceptional service. With […]

Ruby

Wellbeing Co-ordinator

Ruby is Shelter’s Wellbeing Co-ordinator and is dedicated to giving cute looks, unlimited hugs and the occasional lick.  Ruby assists in making sure that the Shelter team stay relaxed and focused throughout the day. Having accrued a number of years supporting one of Australia’s leading real estate agents she is accustomed to all stressful property […]