Meet our Team

Dave Branthwaite

Property Manager

With over five years of dedicated experience in real estate, Dave Branthwaite brings a unique blend of skills and a passion for people to the world of property management. Dave believes clients appreciate honesty, confidence, clear communication, and unwavering integrity in their dealings with property managers, these values form the foundation of his approach to […]

Alex Heckendorf

Property Manager

With a strong foundation in client relationships, attention to detail, and portfolio management, Alex is a dedicated and organised property manager who thrives on delivering exceptional service. Clients appreciate his invested interest in their outcomes, knowing they have a trusted and reliable professional by their side. Passionate about the opportunity to interact with individuals from […]

Melanie Miles

Client Services & Office Manager

Exuding positivity, Melanie’s daily objective is to assist clients, contractors and the Shelter team to achieve their outcomes, whilst brightening their day with a smile and her amiable personality. Melanie’s intuition, thoughtfulness and compassion enables her to consistently deliver a positive client experience. Her innate understanding of the emotional process of buying, selling or renting, […]

Dominique Rentoulis

Advertising Coordinator

With exemplary organisational skills and an impeccable eye for detail, Dominique is a highly trusted and responsive advertising coordinator. After working exclusively alongside Zali’s top-producing team, moving into an advertising role within Shelter was a natural progression for Dominique. Continually striving to achieve the best results for the Shelter team and clients, Dominique’s enthusiastic energy […]

Shaneah McDowell

Head of Marketing

Shaneah has played a crucial role in shaping Shelter’s success from day one. More than just a marketing expert, Shaneah is an integral part of the company’s culture and success. Her ability to blend creativity with strategy, along with her deep understanding of the business, Shaneah is one of the driving forces behind the company’s […]

Sarah Johnson

Head of Operations

Sarah is the backbone of Shelter operations, ensuring everything runs smoothly and efficiently. With a deep understanding of how the business operates as a whole, she keeps things on track while always looking for ways to improve processes. Her tech-savvy mindset and sharp problem-solving skills make her an invaluable asset, always finding solutions before challenges […]

Property Management

We offer a bespoke service where our clients enjoy the highest levels of communication and can trust in the extensive knowledge and experience of our property managers. We understand the challenges that come with owning an investment property, which is why we acknowledge and practise the importance of communication, transparency and providing exceptional service. With […]

Ruby

Wellbeing Co-ordinator

Ruby is Shelter’s Wellbeing Co-ordinator and is dedicated to giving cute looks, unlimited hugs and the occasional lick.  Ruby assists in making sure that the Shelter team stay relaxed and focused throughout the day. Having accrued a number of years supporting one of Australia’s leading real estate agents she is accustomed to all stressful property […]

Daniel Reynolds

CEO & Auctioneer

Daniel is the co-founder and CEO, overseeing the business and commercial operations of the Shelter group. He is responsible for establishing and executing the company’s strategic initiatives and partnerships for both members of the ‘Shelter Collective’ and Shelter clientele. Daniel has an extensive digital background and has headed up a number of large digital initiatives […]